Frequently Asked Questions

    Buy Online or In Store. With approximately 125 stores across Australia - we know how to get you there.


    Click Here to find your nearest store.

    Each week we’ll be adding more products to our database. In the meantime, please contact your nearest Autobarn store and they’re sure to be able to help you .

    Click Here to view our current specials across our national network. And even when we don’t have a catalogue in market, we have your Everyday Motoring Needs across hundreds of lines at great low prices available in store..

    To be sure you don’t miss out on all the news, why not Join Our Autoclub? We’ll be sure to email you when each catalogue is released..

    Absolutely, we can fit a wide range of the products you’ll see here and find in our stores. Click Here for more information on our expert fitting service by our qualified staff.

    Simply Contact Your Nearest Store and ask a team member.

    At Autobarn we pride ourselves on helping customers with great service, expert advice and great prices. No matter if you’re a DIY expert or someone who needs a hand, we’re happy to spend the time finding the right products and solutions for you.

    Click Here to read a brief history of Autobarn and learn more about our business.

    Most of the Autobarn stores are independently owned and operated. You’ll find that each Autobarn Franchisee is committed to their business, their customers and their communities; this is more than a job, it’s their passion.

    Click Here for details or to make an enquiry on how to apply. We’ll be sure to be back in touch with you shortly.


    If you’re interested in employment at your local store, please contact them directly. For information on jobs in our National Support Centre in Finance, IT, Product, Marketing or Operations, please contact us by clicking Here

    Please send us the details; we’d be glad to hear from you so we can keep improving our website.

    Please contact your local store to purchase items not currently available for Click & Collect

    We have a growing range of products in our Click & Collect and Online Delivery catalogue.

    Please contact your local store to purchase items not currently available for Click & Collect or Delivery and they will be definitely be able to assist.

    Gift cards can be purchased and redeemed from all Autobarn stores nationally.

    Personalised Gift cards can be purchased from a supplier. Please Click Here to buy online or drop into your local store where the team will be glad to help you. If you buy a card online you can have it delivered to any address in Australia with a personal message!

    We will not be knowingly undersold!

    At the time of purchase, simply bring any competitor's current advertisement for an identical product, brand and model that we have in stock and once we verify the price is genuine (inclusive of delivery or installation costs) and that their product is ready for immediate delivery, we will match their price on the spot!*

    *Exclusions:

    1. Prices of 'purely online' retailers or businesses);
    2. Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity;
    3. Trade, special event, club or membership offers, or prices not available to the general public;
    4. Advertising errors (either ours or competitors);
    5. Clearance / runout stock, seconds or refurbished lines, or ex deomonstration or display offers;
    6. Non identical products;
    7. International retailers.

    We know how to keep it simple.

    1. Add our great products to your cart, remember Click & Collect products are marked with a Click & Collect symbol. You’ll be prompted to select your preferred store. You can change this later if you like.
    2. When you have everything you need simply proceed to the checkout. If products are unavailable at your preferred store, you can select a different store to collect from.
    3. Complete your checkout and you will receive a confirmation email. You will need to present this email with Photo ID when you collect your order. You can print it out or just show us the email on your phone.
    4. Your order will be processed at the store and you will receive an email and/or SMS when your goods are ready to collect!

    You can Click & Collect at Autobarn stores all around Australia. Head to a product page and search for a store near you!

    With Click & Collect there’s no additional fees or shipping charges, the price you see is what you’ll pay.

    Our team will endeavour to have your order ready within four hours. You will receive an SMS (if you opted in for text notifications) and/or an email when your order is ready to pick up. Pick up is available during store trading hours.

    Your order will be held in store for 14 days. If you can’t collect within that time, please contact your nominated store to extend the collection date.

    Your order confirmation email and photo I.D. (e.g. current drivers licence or passport). For orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.

    Yes, you can nominate an alternative person to pick up your order. Simply enter their contact details when checking out. They will need to bring the confirmation email and their Photo I.D. with them to collect. Please note that if your order is paid for by credit card only the credit card owner can collect the order.

    Yes, please contact your local store directly to arrange. The store will need the collecting person’s details & your order number. The person collecting will need to bring the order confirmation email & Photo I.D. to collect. Please note: If you paid for your order by credit card only the credit card owner can collect the order.

    For urgent orders we recommend you contact your local store directly to confirm item availability and pick up time.

    Yes. Just call your nominated collection store and they will arrange your cancellation and refund.


    All refunds are according to relevant ACCC guidelines and store policies. Please contact your nominated store to arrange a refund.

    We have a growing range of products in our Click & Collect catalogue.

    Look for the Click & Collect symbol on items in our online catalogue or simply click here to view our full Click & Collect range.

    Please contact your local store to purchase items not currently available for Click & Collect

    Sorry, we can’t accept gift cards as payment online, visit your local store to redeem your gift card.

    The below payment types are available for use on our website.

    1. Credit Card (Visa or Mastercard)
    2. PayPal

    We recommend you view our site in the latest versions of Internet Explorer, Firefox, Chrome and Safari.

    Our site is secured and certified by Symantec – the padlock is your protection. Never give your personal or credit information to sites that do not display the padlock.