Frequently Asked Questions

     

    Q: Where can I buy from Autobarn?

    A: We have over 100 stores across Australia. Click here to find your nearest store.

     

    Q: What if I can’t find the product I’m looking for?

    A: Each week we’ll be adding more products to our database. In the meantime, please contact your nearest Autobarn store and they’re sure to be able to help you out.

     

    Q: How do I find out about the latest specials at Autobarn?

    A: Click here to view our current specials across our national network. And even when we don’t have a catalogue in market, we have your Everyday Motoring Needs across hundreds of lines at great low prices available in store.

    To be sure you don’t miss out on all the news, why not join our Autoclub? We’ll be sure to email you when each catalogue is released.

     

    Q: Can I get the products I buy fitted in store?

    A: Absolutely, we can fit a wide range of the products you’ll see here and find in our stores. Click here for more information on our expert fitting service by our qualified staff.

     

    Q: What should I do if I don’t know exactly what I’m looking for?

    A: Simply contact your nearest store and ask a team member. At Autobarn we pride ourselves on helping customers with great service, expert advice and great prices. No matter if you’re a DIY expert or someone who needs a hand, we’re happy to spend the time finding the right products and solutions for you.

     

    Q: Where can I find out more about Autobarn?

    A: Click here to read a brief history of Autobarn and learn more about our business.

     

    Q: Who owns Autobarn stores?

    A: Autobarn stores are independently owned and operated. You’ll find that each Autobarn Franchisee is committed to their business, their customers and their communities; this is more than a job, it’s their passion.

     

    Q: I’m interested in buying an Autobarn Franchise; what should I do?

    A: Click here for details or to make an enquiry on how to apply. We’ll be sure to be back in touch with you shortly

     

    Q: How do I find out about career opportunities at Autobarn?

    A: If you’re interested in employment at your local store, please contact them directly. For information on jobs in our National Support Centre in Finance, IT, Product, Marketing or Operations, please contact us by clicking here.

     

    Q: What should I do if I’ve found a problem with the website?

    A: Please send us the details by clicking here; we’d be glad to hear from you so we can keep improving our website.

     

    Q: Do your stores sell Gift Cards?

    A: Gift cards are accepted at all Autobarn stores nationally. Click here to buy online or drop into your local store where the team will be glad to help you. If you buy a card online you can have it delivered to any address in Australia with a personal message!

     

    Q: Do Autobarn offer price matching?

    We will not be knowingly undersold!
    At the time of purchase, simply bring any competitor's current advertisement for an identical product, brand and model that we have in stock and once we verify the price is genuine (inclusive of delivery or installation costs) and that their product is ready for immediate delivery, we will match their price on the spot!*

    *Exclusions: We do not "price match" the following:
  • Prices of online retailers or businesses
  • Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity
  • Trade, special event, club or membership offers, or prices not available to the general public
  • Advertising errors (either ours or competitors)
  • Clearance / runout stock, seconds or refurbished lines, or ex deomonstration or display offers
  • Non identical products
  • International retailers