Autobarn Click & Collect Terms & Conditions

    Autobarn Click & Collect Terms & Conditions

    Click & Collect is available from selected Autobarn Stores. Autobarn Click & Collect may be unavailable during major sales events and promotions.

    Autobarn Click & Collect is available only to customers located within Australia.

    During major sales events & promotions item/s in your Order may not be available. Autobarn will contact you to discuss alternative arrangements.

    Orders must be collected within 14 days from the date you are notified that your Order is ready for collection; you will be contacted prior to this date as a reminder collection is available. If your Order is not collected within this time a refund will be issued using the same payment method, you will be contacted to notify you when this will take place.

    When collecting your goods at the Click to Collect store, you are required to supply a copy of your Click to Collect Notification email (printed or on your smart phone) and photo identification. For orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.

    If you are not personally available to collect the goods, you may appoint a representative, you must contact your nominated collection store to arrange this if you did not specify it at checkout. The representative is required to supply a copy of your Click to Collect Notification email (printed or on their smart phone) and photo identification at the time of collection. You agree that we will be entitled to rely on the representative's instructions as if they were your own. Please note that if your order is paid for by credit card only the credit card owner can collect the order.


    Autobarn reserves the right to change or discontinue the Click to Collect service at any time, without notice.

    Click & Collect Frequently Asked Questions