Autobarn Click & Collect


    We Know Convenience & Speed

    Autobarn Click & Collect allows you to:

    • Shop when you want to, there’s no need to rush with our online service.
    • Browse our great range of products and checkout online.
    • Don’t waste a trip; know that what you want is in stock and reserved for you when you want it.
    • Collect your order within 4 business hours

    Our friendly staff will select the items and notify you so you can enjoy the speed and convenience of same day pick up*.

    Your order will be ready for pick up at your nominated store within four business hours. When your order is ready for collection you'll get a notification via email. To collect your order, bring in your Order Confirmation email (you can show us on your phone or tablet if you like) and Photo I.D. (e.g. current drivers licence or passport), for orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.

    We have a growing range of products in our Click & Collect program, but many more products in store. Please contact your local store to purchase items not currently available for Click & Collect.

    If you need to cancel or change your order you can call your nominated store directly on the number listed on the bottom of your order.

    *All pickups are within business hours only. Orders received less than 4 hours before close of business may only be available the next business day.

    How do I Click & Collect at Autobarn?

    We know how to keep it simple.

    1. Add our great products to your cart, remember Click & Collect products are marked with a Click & Collect symbol. You’ll be prompted to select your preferred store. You can change this later if you like.
    2. When you have everything you need simply proceed to the checkout. If products are unavailable at your preferred store, you can select a different store to collect from.
    3. Complete your checkout and you will receive a confirmation email.
    4. Your order will be processed at the store and you will receive an email and/or SMS when your goods are ready to collect!
    5. Note: You will need to present the below items when you collect your order:
      • A copy of your order confirmation email (You can print it out or just show us the email on your phone).
      • For orders purchased with a Credit Card, you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.
      • Valid Government Identification such as: Drivers License / Proof of Age Card or Passport

    We know how to keep it simple.

    1. Add our great products to your cart, remember Click & Collect products are marked with a Click & Collect symbol. You’ll be prompted to select your preferred store. You can change this later if you like.
    2. When you have everything you need simply proceed to the checkout. If products are unavailable at your preferred store, you can select a different store to collect from.
    3. Complete your checkout and you will receive a confirmation email. You will need to present this email with Photo ID when you collect your order. You can print it out or just show us the email on your phone.
    4. Your order will be processed at the store and you will receive an email and/or SMS when your goods are ready to collect!

    You can Click & Collect at Autobarn stores all around Australia. Head to a product page and search for a store near you!

    With Click & Collect there’s no additional fees or shipping charges, the price you see is what you’ll pay.

    Our team will endeavour to have your order ready within four hours. You will receive an SMS (if you opted in for text notifications) and/or an email when your order is ready to pick up. Pick up is available during store trading hours.

    Your order will be held in store for 14 days. If you can’t collect within that time, please contact your nominated store to extend the collection date.

    Your order confirmation email and photo I.D. (e.g. current drivers licence or passport). For orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.

    Yes, you can nominate an alternative person to pick up your order. Simply enter their contact details when checking out. They will need to bring the confirmation email and their Photo I.D. with them to collect. Please note that if your order is paid for by credit card only the credit card owner can collect the order.

    Yes, please contact your local store directly to arrange. The store will need the collecting person’s details & your order number. The person collecting will need to bring the order confirmation email & Photo I.D. to collect. Please note: If you paid for your order by credit card only the credit card owner can collect the order.

    For urgent orders we recommend you contact your local store directly to confirm item availability and pick up time.

    Yes. Just call your nominated collection store and they will arrange your cancellation and refund.


    All refunds are according to relevant ACCC guidelines and store policies. Please contact your nominated store to arrange a refund.

    We have a growing range of products in our Click & Collect catalogue.

    Look for the Click & Collect symbol on items in our online catalogue or simply click here to view our full Click & Collect range.

    Please contact your local store to purchase items not currently available for Click & Collect

    Sorry, we can’t accept gift cards as payment online, visit your local store to redeem your gift card.

    The below payment types are available for use on our website.

    1. Credit Card (Visa or Mastercard)
    2. PayPal

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    Our site is secured and certified by Symantec – the padlock is your protection. Never give your personal or credit information to sites that do not display the padlock.

    Click & Collect is available from selected Autobarn Stores. Autobarn Click & Collect may be unavailable during major sales events and promotions.

    Autobarn Click & Collect is available only to customers located within Australia.

    During major sales events & promotions item/s in your Order may not be available. Autobarn will contact you to discuss alternative arrangements.

    Orders must be collected within 14 days from the date you are notified that your Order is ready for collection; you will be contacted prior to this date as a reminder collection is available. If your Order is not collected within this time a refund will be issued using the same payment method, you will be contacted to notify you when this will take place.

    When collecting your goods at the Click to Collect store, you are required to supply a copy of your Click to Collect Notification email (printed or on your smart phone) and photo identification. For orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.

    If you are not personally available to collect the goods, you may appoint a representative, you must contact your nominated collection store to arrange this if you did not specify it at checkout. The representative is required to supply a copy of your Click to Collect Notification email (printed or on their smart phone) and photo identification at the time of collection. You agree that we will be entitled to rely on the representative's instructions as if they were your own. Please note that if your order is paid for by credit card only the credit card owner can collect the order.

    Autobarn reserves the right to change or discontinue the Click to Collect service at any time, without notice.