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Does Autobarn offer A Low Price Guarantee?

Yes, Autobarn has a Low Price Guarantee.

What do I need to claim the Low Price Guarantee?

Visit an Autobarn store and present any competitor's current advertisement (including a website advertisement) for an identical product, brand and model that we have in stock. 

If you have purchased online, send us an email (online@autobarn.com.au) after your purchase including the following information:

  • your receipt of purchase from Autobarn;
  • a screenshot of any competitor's current advertisement for an identical product, brand and model of the product you have purchased; and
  • the URL where the screenshot can be viewed.

What does Autobarn need to verify before allowing the Low Price Guarantee?

Once we verify the competitor’s price is genuine (inclusive of delivery or installation costs) and that their product is in stock ready for immediate delivery, we will match their price (subject to eligibility terms and conditions detailed below). For online purchases, we will refund you the difference in price after you have completed the purchase from Autobarn online.

Are there other Terms and Conditions that apply to the Low Price Guarantee?

Yes, eligibility Terms and Conditions are as follows:

  1. The product must be identical (same brand, colour, model);
  2. The product must be currently advertised in print or electronic media (Including newspaper, catalogue, radio, television advertising or website);
  3. The product must be in stock at the competitor and available for immediate purchase;
  4. The competitor's price of the product must be inclusive of delivery fees (if any), taxes and charges;
  5. The competitor's price excludes finance, installation, bundling, rebates, cashback, coupon offers, trade discount, loyalty rewards or free bonus goods.

The following exclusions also apply:

  1. Conditional offers, such as package deals, cashback, bonus, bulk purchase or limited quantity;
  2. Trade, special event, club or membership offers, or prices not available to the general public;
  3. Advertising errors and misprints (either ours or competitors);
  4. Clearance / runout stock, seconds or refurbished lines, or ex-demonstration or display offers;
  5. International retailer; and
  6. Item is on sale, significantly lower than recommended retail price or below our cost

Autobarn reserve the right to terminate or amend this Low Price Guarantee at any time without notice.